Sales Policy

Effective Date: January 15, 2025

At LuxuryWatchHub, we are committed to providing high-quality products and a seamless shopping experience. This Sales Policy outlines the terms under which our products are sold, including payment, pricing, and customer responsibilities. By purchasing products from LuxuryWatchHub, you agree to the terms and conditions set forth in this policy.

1. Overview

We offer a wide range of luxury watches and accessories, and by accessing or purchasing from our website, you are agreeing to be bound by the terms and conditions of our Sales Policy. We reserve the right to modify, change, or update these terms at any time, and such changes will become effective immediately after posting.

2. Pricing and Product Information

  • Product Listings: All products listed on our website are subject to availability and can be modified at our discretion. We make every effort to display accurate descriptions, prices, and specifications of our products. However, errors may occur, and we reserve the right to correct any mistakes at our discretion.

  • Pricing: Prices for products may vary and are subject to change without notice. The price at the time of purchase is the final price, and all taxes, shipping, and handling charges will be clearly displayed at checkout. Taxes and duties are calculated based on your shipping address.

  • Sales Tax: Sales tax is applicable to all purchases made within applicable jurisdictions. The applicable tax rates will be calculated during checkout based on your delivery address.

3. Order Process

  • Placing an Order: To place an order, you must provide accurate and complete information, including your name, shipping address, payment details, and contact information. We do not accept responsibility for errors in your order details. Once you submit an order, you will receive a confirmation email. However, this does not signify that your order has been accepted. We reserve the right to cancel or modify any order at any time, especially if there are issues with payment processing or stock availability.

  • Order Confirmation: After placing your order, you will receive an email confirmation that contains the details of your purchase, including product(s) ordered, total cost, and an estimated shipping date. If there are any issues or delays with your order, we will contact you directly.

  • Order Changes and Cancellations: If you need to change or cancel your order, please contact us immediately at support@luxurywatchhub.com. Once the order is processed and shipped, it cannot be modified or canceled.

4. Payment Methods

We accept various forms of payment, including major credit cards (Visa, MasterCard, American Express, etc.), PayPal, and other secure payment gateways. Payment for products is due at the time of purchase, and your order will not be processed until the payment is successfully authorized.

  • Payment Authorization: When you place an order, we will verify your payment method, including validating your credit card or payment details. If we are unable to process the payment, we will notify you and may cancel the order.

  • Billing Information: You must provide valid billing information associated with your payment method. Failure to do so may result in a failed payment and delayed shipping.

5. Shipping and Delivery

  • Shipping Methods: We offer multiple shipping options to ensure the timely delivery of your products. Our standard shipping times are typically 5–7 business days. Expedited shipping options are available for faster delivery, with prices calculated during checkout based on your location.

  • Shipping Charges: Shipping fees are calculated at checkout based on the weight of your order, the destination, and the shipping method chosen. We offer free standard shipping for orders above a certain threshold, which will be stated clearly at checkout.

  • International Shipping: We offer international shipping to various countries. For international orders, you are responsible for paying any customs duties, taxes, or fees imposed by your country’s government. These charges are separate from the cost of the product and shipping.

  • Order Tracking: Once your order has shipped, we will provide a tracking number so you can track your package’s progress. If you encounter any issues with delivery, please contact us immediately.

6. Returns and Exchanges

  • Return Policy: If you are not satisfied with your purchase, you can return items within 30 days of receiving the product. All returns must be in unused, unopened condition with original packaging. Returns are processed according to our Return and Refund Policy, which is available on our website.

  • Exchanges: If you would like to exchange your product for a different model or size, you may do so within the 30-day return window. You will be responsible for any additional shipping costs associated with exchanges.

  • Defective or Damaged Products: If your product arrives damaged or defective, please notify us within 7 days of receipt. We will offer you a full refund, replacement, or store credit depending on your preference.

7. Warranty and Product Guarantees

We offer a warranty on all products sold through our website. The warranty period and coverage details are provided for each product and vary based on the manufacturer’s terms. We are not responsible for damage caused by improper use, accidents, or neglect.

  • Manufacturer’s Warranty: Many of our luxury watches come with a manufacturer’s warranty that covers defects in material or workmanship for a specified period. Please check the product details for specific warranty information.

  • Extended Warranties: You may purchase an extended warranty at checkout for added peace of mind. Extended warranties cover repairs and maintenance for an extended period beyond the standard manufacturer’s warranty.

8. Customer Service and Support

We are committed to providing exceptional customer service. If you have any questions or concerns regarding your order, please contact our customer support team, and we will respond promptly to assist you.

  • Customer Support: Our customer service team is available via email at support@luxurywatchhub.com or by phone at (206) 555-0198. For inquiries about order status, warranty claims, or product information, please reach out to us, and we will be happy to assist.

9. Liability and Disclaimer

  • Limitation of Liability: LuxuryWatchHub is not liable for any damages arising from the use of products purchased through our website, including direct, indirect, incidental, or consequential damages. In no event shall our liability exceed the total amount paid for the products.

  • Product Disclaimer: We do not guarantee that the products available on our website will be error-free, complete, or up-to-date. We make no representations or warranties regarding the suitability or accuracy of the information provided on our site.

10. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of LuxuryWatchHub and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from our site without prior written consent.

11. Governing Law

This Sales Policy is governed by the laws of the State of Washington, United States. Any disputes arising from this policy or your use of our services will be resolved in the courts located within King County, Washington.

12. Contact Information

For any questions, concerns, or inquiries about this Sales Policy or our products, please reach out to us:

  • LuxuryWatchHub
  • Address: 456 Watchmaker Ave, Seattle, Washington, 98101, United States
  • Phone: (206) 555-0198
  • Email: support@luxurywatchhub.com